العربية
Preamble
At TUNISIAN PRODUCTS, operated by CASA NOSTRA GENERAL TRADING, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.tunisian-products.com (the “Website”).
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you use our Website, we may collect the following information:
-Personal Information: name, email address, phone number, billing and shipping address
-Account Information: username, password (encrypted)
-Payment Information: credit/debit card details (processed securely via third-party payment gateways; we do not store card details)
-Order Information: products purchased, order history, delivery details
-Technical Information: IP address, browser type, device information, cookies, and usage data
How We Use Your Information
We use your information to:
-Process and deliver your orders
-Manage your account and customer support requests
-Communicate with you regarding orders, deliveries, refunds, or inquiries
-Improve our Website, services, and user experience
-Detect and prevent fraud or unauthorized transactions
-Comply with legal and regulatory obligations
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
-Remember your preferences and login details
-Analyze website traffic and usage
-Improve performance and functionality
You can choose to disable cookies through your browser settings, however some features of the Website may not function properly.
Sharing of Information
We do not sell or rent your personal information to third parties for marketing purposes.
Your information may be shared only with:
-Trusted service providers (payment gateways, delivery companies, IT services) strictly for order fulfillment and service operation
-Legal authorities if required by law, regulation, or court order
-Fraud prevention agencies for security and verification purposes
All third parties are required to protect your information and use it only for authorized purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your data is stored on secure servers and protected by physical, electronic, and procedural safeguards.
Data Retention
We retain your personal information only for as long as necessary to:
-Fulfill the purposes outlined in this Privacy Policy
-Comply with legal, accounting, or reporting requirements
When your data is no longer required, it will be securely deleted or anonymized.
Your Rights
You have the right to:
-Access your personal information
-Request correction of inaccurate or incomplete data
-Request deletion of your personal data (subject to legal obligations)
-Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
TUNISIAN PRODUCTS
Operated by: CASA NOSTRA GENERAL TRADING
Website: www.tunisian-products.com
Customer Service Phone: (+971) 055 254 2832
Email: admin@tunisian-products.com